Integrations
CMMS integrations for the tools you already use
Work orders on WhatsApp, Teams, email and phones.Send work orders to WhatsApp, Teams, email and phones, and let machines raise jobs through ThingConnect.
Pump P-101 bearing noise
- Assigned to
- Robert King
- Due
- Today, 16:00
WhatsApp alerts for work orders
Job alerts on WhatsApp, approved with one tap.Technicians and supervisors get work order alerts on WhatsApp and approve the next step with one tap.
- New, assigned and overdue jobs, with asset and priority
- Approve or reject within your workflow rules
- Send a message to raise a work order
MachDatum CMMS
Business account
Microsoft Teams
Microsoft Teams integration for maintenance
Job cards in your channel. Any message can become a job.Work order cards land in your maintenance channel, and any message can become a work order.
- Cards with asset, priority and due date
- Approve or open the job without leaving Teams
- “Create work order” from any message
Maintenance ›
Plant A
MachDatum CMMSApp10:42
Work order needs approval
WO-1042 · Pump P-101 bearing noise
- Asset
- Pump P-101 · Utilities
- Priority
- High
- Due
- Today, 16:00
- Assign to
- Robert King
Reply
Sam Reed 11:12
Conveyor CNV-11 belt is slipping again, packing line has stopped.
Save this message
More actions
Create work order
IoT and sensors · ThingConnect
Machine monitoring to work orders
A machine alarm or sensor limit opens a job on that asset.When a ThingConnect reading crosses a limit or a controller raises an alarm, a work order opens on that asset.
- Controller alarms and long stops raise jobs
- Sensor limits on older machines via RS485 converters
- Predictive maintenance flags wear before a breakdown
ThingConnect
Machine monitoring · Machining bay
CNC Lathe CNC-04
AlarmSpindle vibration
7.8 mm/s
Limit 6.0 mm/s
last 30 min
Sensor via MDIM-485 · Modbus
New work order
OpenWO-1046
CNC-04 spindle vibration above limit
- Asset
- CNC Lathe CNC-04
- Priority
- High
- Raised by
- ThingConnect · 14:05
- Assigned to
- Tom Baker
Reading attached
7.8 mm/s at 14:05 (limit 6.0)
Alarm: Spindle overload
Email, push and calendar
Maintenance alerts by email, push and calendar
Every job reaches the right inbox, phone and calendar.The right person hears about each job, in their inbox, on their phone and in their calendar.
Email alerts
WO-1039 - Work Order Overdue
Acme Plant
Work Order Overdue
Do not reply. Automated notification from MachDatum CMMS.
Push on iOS and Android
08:00
Tuesday, 29 September
Due tomorrow: Chiller CHL-02 quarterly PM
Assigned to you • Medium Priority
Work Order Reassigned
“Pump P-101 bearing noise” is now with you • High Priority
Calendar sync
Mon
28
Tue
29
Wed
30
HP-07 Hydraulic oil PM
AC-03 Filter check
CHL-02
Quarterly PM
CNC-04
Spindle lube
Email logs
| Recipient | Subject | Status | Sent |
|---|---|---|---|
| Adam Mitchell | Work Order Overdue | Sent | 08:00 |
| Robert King | Work Order Assigned | Sent | 07:42 |
| Paula Novak | State Changed | Sent | 07:15 |
| S. Ivers | Work Order Created | Sent | 06:58 |
| Adam Mitchell | Work Order Assigned | Sent | 06:31 |
Today · 5 of 42View all
Imports and exports
Excel import, export and PDF reports
Import assets from Excel, export any time, share PDFs.Load your asset register from Excel, export it any time, and share reports as PDF.
- A template per asset type
- Export your asset list to Excel
- Work order, verification and PM PDFs
- Asset type
- Template
- 3Check rows
- 4Import
- Work order report
- Asset verification report
- PM schedule report
Custom integrations
Connects to the systems you already run
ERP, single sign-on and API, set up by our team.ERP sync, single sign-on and API integrations, set up by our team as part of your rollout. No middleware vendor, no extra project.
Frequently asked questions
Email and push alerts, WhatsApp, Microsoft Teams, ThingConnect machine monitoring, calendar sync, Excel import and export, and PDF reports. ERP sync, single sign-on and REST API integrations are set up by our team for each customer.
Yes. New, assigned and overdue jobs are posted to WhatsApp or a Teams channel, people approve the next step from the chat, and a message can become a work order.
Yes, with ThingConnect. When a reading crosses your limit or the controller raises an alarm, a work order opens on that asset with the reading attached.
Yes. ERP integration is delivered as a service and scoped per engagement: we map assets, parts, purchase orders and job costs between MachDatum and your ERP, test the link and manage it.
Yes, both are delivered as a service and scoped per engagement. Staff can log in with Microsoft, Google, Okta, SAML 2.0 or LDAP, and the REST API covers work orders, assets and checklists.
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